Returns & Refunds Policy

At Trendly Goods, we strive to provide our customers with the best shopping experience possible. We understand that sometimes a product may not meet your expectations, and we are here to assist you with any returns or refunds.

30-Day Return Policy:

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Initiate a Return:

To start a return, please contact us at trendlygoods1@gmail.com. Our customer support team will guide you through the return process and provide you with a return shipping label. Please note that returns will need to be sent to the address provided by our team.

 

Damages and Issues:

We take great care in packaging and shipping our products, but if you receive a defective, damaged, or incorrect item, please contact us immediately. Our team will evaluate the issue and make it right.

Exchanges:

If you would like to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. This ensures that you get what you want without any delays.

European Union 14-Day Cooling Off Period:

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The same conditions apply as mentioned above for the 30-day return policy.

Refunds:

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

If you have any further questions or need assistance with returns and refunds, please do not hesitate to contact us at trendlygoods1@gmail.com. We are here to help!